Optus Special Assistance Service
What is OSAS?
The Optus Special Assistance Service (OSAS) is provided by Optus to rectify faults as a priority for our residential customers, or people living within their home, who have a medically certified life-threatening condition.
When does OSAS apply?
When there’s a fault on the nominated telephone service of an OSAS Customer, and their home doesn’t have any other working telephone service.
For more information on OSAS call 133 937.
More information
For more information on OSAS call 133
937
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