Calling Number Display
Allows you to send your phone number to the phone you are calling. The called phone will only display your phone number if it has that capability.
How to override CND?
You can override the permanent CND status on a per call basis, by entering the
override code 1831 before dialling a telephone number.
Calling Number Display Blocked
Calling Number Display Blocked will permanently block your telephone number
from being displayed to people you call.
How to allow your number being displayed?
You can override the permanent CND status on a per call basis, by entering the
override code 1832 before dialling a telephone number.
There are some situations in which your phone number will be presented even if your CND is blocked or you have a silent number. Your phone number will always be provided when calls are made to Emergency Service Numbers from your phone line. It will also always be presented to other carriers and Internet service providers on a per call basis to allow them to provide services to you (eg. to connect your telephone call to a customer on their network or provide your Internet service). This will also apply if someone else uses your telephone service to call emergency services, make calls or access their internet service provider.
Voicemail
Optus VoiceMail is a call answering service which makes it easy for callers to keep in touch with you when you don't answer your telephone, or when you are busy. Optus VoiceMail will answer the calls you are unable to answer.
Monthly and usage charges apply:
| Voicemail | Cost Per Month | Usage Cost |
|---|---|---|
| For Optus Home Phone Customers | $3.00 | Cost of a local call, every time your VoiceMail box is accessed, from your fixed line |
Caller ID
Caller ID - A caller's phone number may be displayed on a compatible handset. If the caller has selected to block this feature, their phone number will not be displayed.
| Caller ID | Cost Per Month | Usage Cost |
|---|---|---|
| For Optus Home Phone Customers | $3.00 | No charge |
Selective Call Features
Selective Call Features includes Selective Call Divert, Selective Call Accept and Selective Call Reject. All of these options are included in the monthly price.
Selective Call Divert - allows you to selectively divert calls from telephone numbers that are on a list supplied by you (list of up to 30).
| Selective Call Divert | Cost Per Month | Usage Cost |
|---|---|---|
| For Optus Home Phone Customers | $3.00 | Standard Optus rates as per chosen rate plan, applies when a call is diverted |
Selective Call Accept
- allows you to only accept calls from telephone numbers that
match a list defined by you (list of up to 30). Other calls will receive a
recorded message saying you have restricted incoming calls.
| Selective Call Accept | Cost Per Month | Usage Cost |
|---|---|---|
| For Optus Home Phone Customers | $3.00 | No charge |
Selective Call Reject
- allows you to reject calls from telephone numbers that match a list (up to
30) defined by you. Rejected calls will receive a recorded message saying you
have restricted incoming calls.
| Selective Call Reject | Cost Per Month | Usage Cost |
|---|---|---|
| For Optus Home Phone Customers | $3.00 | No charge |
Call Waiting
Call Waiting alerts you to a second call and allows you to put the first call on hold and receive the second call.
Call Divert – divert calls to another number
Call Divert is a service for redirecting calls to another phone number anywhere, including mobile phones, pagers and answering services.
| Call Waiting Call Divert |
Cost Per Month | Usage Cost |
|---|---|---|
| For Optus Home Phone Customers | No charge | Standard Optus rates as per chosen rate plan, applies when a call is diverted |
Itemised Local Calls
Itemised Local Calls lists individual local calls on your bill so you can see which numbers have been called from your service. This is a free service.
Three Way Call – conference call between three people
The Three Way feature allows you to set up a conference call between three people. Imagine you are already on a call and would like to include a third person in the conversation. With the Three Way Call feature you can put your first caller on hold, dial the third party and have a three way conversation.
| Itemised Local Calls Three way call |
Cost Per Month | Usage Cost |
|---|---|---|
| For Optus Home Phone Customers | No charge | Standard rates as per chosen rate plan, applies per number dialled |
Need Help ?
Go to Feature Support
View Terms & Conditions
NationalSaver and WorldSaver
1. NationalSaver is available with Home Comfort Classic, Home Comfort Weekends,
Home Comfort Weekends and Nights, HomeOne and HomeSaver plans only.
2. WorldSaver is available with Home Comfort Classic, Home Comfort Weekends,
Home Comfort Weekends and Nights, Home Comfort Anytime Cap, HomeOne and
HomeSaver plans only.
3. NationalSaver and WorldSaver can be cancelled at any time with a maximum of
one month’s charge being billed.
4. Any unused value each month is forfeited. Calls will be charged at the
applicable NationalSaver and WorldSaver rate after the included value is
reached.
5. Any included value excludes Directory Assistance, Operator Service Calls,
19xx, 13/1300 calls, equipment charges, home phone services such as voicemail,
and unlisted number, any calls made over another carrier's network (eg using an
override code).
6. Optus supplies these services to you on the terms of the Optus Standard Form
of Agreement which is available on the Optus website at
www.optus.com.au/standardagreements or on request by calling 133 937.
