Long Distance Services are supplied by Optus Networks Pty Limited (ABN 92 008 570 330). Home Starter Cap, Home Super Cap and Home Mega Cap plans are available to residential customers, with pre-selected Optus Long Distance and Optus Local who are credit approved by Optus. You have the option to connect to your choice of rate plan for a minimum term of 12 months or on a no minimum term period. You must pre-select Optus as your local and long distance carrier while you are connected to the plan, If you cancel either your local or long distance service Optus will move your remaining services to the another plan which may apply higher line rental and call rates. In addition, you will be charged a $199 pro rata cancellation fee.

If you have selected to go onto a 12 month minimum term the Minimum total cost over 12 months, if paid by direct debit, is $359.40 on Home Starter Cap, $599.40 on Home Super Cap, $1079.40 on Home Mega Cap plan plus additional call charges.

Cancellation: If you have selected to go onto a 12 month connection period a $199 pro-rata cancellation fee applies if you cancel prior to expiry of the Minimum Term. You will pay the minimum monthly amount (amount differs depending on your plan) even if you do not use all your included value.

Direct Debit fee: A $2.20 per month fee applies if your account is not paid by direct debit.

Included value expires at the end of each month and cannot be redeemed for cash. Normal call charges apply after the included value is reached. Included value excludes: International calls (included on Home Mega Cap plan) including calls to national fixed or GSM mobile services that then divert/switch or re-route overseas, 19XX calls, Satellite calls, Directory Assistance, Operator Service calls, Equipment charges and Home Phone services such as VoiceMail subscription and retrievals and calls made over another carrier’s network (e.g. using an override code); standard rates apply to these call types. The service is not to be used for commercial purposes. Optus Local & Long Distance Fair Go™ policy applies.

‘yes’ Time @ Home applies to calls made between 8pm – midnight, 7 days a week, from your home phone to Optus GSM mobiles in Australia, no charge for the first 20 minutes per call after which standard mobile call rates of your Home Cap plan apply. Excludes Satellite calls. Optus Local & Long Distance Fair Go™ policy applies.

WorldSaver plans: The first $5/$10 of International calls is included in the monthly subscription fee. Any unused value each month is forfeited.  Some services and call types are excluded. WorldSaver can be added or removed once per month without impacting the Home Cap agreement. Calls to mobiles on networks in certain countries, including calls to some international fixed line numbers which are treated as mobile terminating calls, e.g. Personal Numbering Services, which be charged at the applicable rate per minute plus a 30c per minute surcharge plus call connection fee. Standard rates apply to 1456 override and operator services, plus a 41c connection fee. The service is not to be used for commercial purposes. Optus Local & Long Distance Fair Go™ policy applies.

PensionSaver discount: Eligible customers will receive 10% off the bill per month, up to $15 Inc GST. Discount excludes paper bill fees, financial services fees, bill reprint fees and accrued charges from previous bill.

General terms and conditions:

All accounts must be in the same name and address to be eligible for bundled rewards. Optus reserves the right to quote for non-standard installations. All applications for the service are subject to an Optus credit assessment and acceptance. Optus supplies these services to you on the terms of Optus Standard Form of Agreement (the Agreement). The agreement is made up of your application, the consumer terms and the service descriptions, standard pricing tables and the any relevant appendices and contains full details of the service and the terms and conditions of supply of each service including charging, billing, terms and cancellation. Copies of all documents that make up your Agreement (excluding your application) are available on the Optus website at www.optus.com.au/standardagreements.

Serviceability: Optus Cable Services are only available to selected homes in Sydney, Melbourne and Brisbane. Optus services are not available in all areas or in NT and TAS. For technical and commercial reasons, not all homes can receive Optus services. If you are planning to get a monitored service installed, please advise the Optus technician at the time of the install. Until Optus successfully installs your service, we cannot guarantee that the Service can be installed at your address. To connect to the Optus Direct service you must have an access line that is connect to the Optus Local Access Direct Service and be the account holder of the access line to be used to connect to the Service. All the minimum system requirements and have all required equipment installed. A fee may apply if your existing phone number is unable to be transferred to Optus. All services only available with monthly billing.

Paper Invoice Fee: Online billing will be phased in over time and may not be available to you immediately. If we have advised you that online billing is available to you and you still choose to have a paper bill posted to you, you will be charged a paper invoice fee of $2.20. If online billing is not available to you, we won't charge you the fee. Optus will advise you of the availability of online billing before any fee is charged. For further information please see www.optus.com.au/aboutmyaccount.

Credit card fee: If you use a credit, charge or debit card to pay your bill, a 1% fee (inc. GST) will be charged. This payment processing fee will be shown on your Optus bill after the payment has been processed. Exemptions may apply.

Australia Post fee: If you pay your account at an Australia Post outlet, you will be charged an account processing fee of $0.55 (inc GST). From 1 May 2010 the fee for bill payments made via Australia Post will increase from $0.55 to $1.30. To avoid this fee, use an electronic payment option, such as Direct Debit or BPAY® to pay from a cheque or savings account.

Single bill: Optus may be able to place one or more of your services that you have with Optus on a single bill. At point of sale you may choose to have all services billed individually. If you receive a single bill, afterwards it may not be possible to obtain individual bills for your services.

Non payment of a bill may result in suspension or disconnection of the Services. Offers may be withdrawn at any time. Not available with any other promotional offers except ‘yes’ rewards. ‘yes’ rewards terms and conditions apply. Installation fees may apply to your phone line. If you have or are planning to get a monitored service installed, please advise the Optus Technician at the time of the install. Early disconnection fees apply ($199 pro rata for Optus Local or Long Distance Telephony). All information correct as at 17 May 2009. SingTel Optus Pty Limited trading as Optus Communications 1 Lyonpark Road, Macquarie Park NSW 2113 ABN 90 052 833 208.