Pre-Paid AutoRoam

Using your Pre-Paid Mobile overseas

Optus Pre-Paid AutoRoam™ lets you stay in touch while you're travelling through some of the most popular overseas destinations. Now, best of all, if you are on our NEW Turbo Cap or Data Blaster Pre-Paid offers you can use your MyCredit and MyBonus to AutoRoam overseas!

Pre-Paid AutoRoam™ gives you these great benefits:

  • Stay in touch with your family and friends even when you're on holidays – as easily as you do at home, day or night.
  • Budget better while travelling as there is no risk of receiving an unexpected large bill when you get back!
  • There's no need to use expensive hotel phones or the inconvenience of public phones.
  • Your mobile number doesn't change, which means your contacts can call you without having to remember another number.
  • Depending on your overseas carrier, you can screen your incoming calls and divert those you don't want to answer to VoiceMail.Disclaimer 8

Is AutoRoam™ active on my account?
AutoRoam™ is automatically active for Pre-Paid; however you must have valid (and sufficient) MyCredit or MyBonusDisclaimer 10 funds in order to roam overseas. If you ever need to activate or deactivate Optus AutoRoam free call 1503 from your Optus mobile phone. The service is available 24x7 and will confirm your status via SMS.

How much does Pre-Paid AutoRoam™ cost?
Pre-Paid AutoRoam™ is free to activate on your account and you are only charged when you make or receive calls while overseas. The costs are based on the Pre-Paid offer you are connected to and where you are travelling to. You can use either your MyCredit or MyBonusDisclaimer 10 to AutoRoam™.

Top tips for when you AutoRoam

1. Ensure you have enough credit to roam overseas

2. Check your rates below before you use your mobile overseas - you can visit www.optustalkitup.com.au and request an SMS to be sent to you with rates to call Australia and SMS/MMS rate from the country you’re travelling in

3. To avoid accidental use and unnecessary roaming charges, remember to lock your mobile’s keypad after use

4. If you’re unsure what your charges are and need help while you’re travelling, please call Customer Care on +61 2 8082 5678 (50¢ per call)

Pre-Paid AutoRoam™ Zones

Zone 1 Zone 2 Zone 3 Zone 4 Zone 5

Bangladesh

Cyprus

Denmark

Norway

Singapore

Taiwan

Austria

Fiji

Finland

Greece

Hong Kong

Macau

Malaysia

Netherlands

New Zealand

Pakistan

Thailand

United Kingdom

Belgium

Hungary

Ireland

Oman

Slovak Republic

Switzerland

Spain

United Arab Emirates

Brazil

Caribbean
islands Disclaimer 1

France

Germany

Italy

Japan

Philippines

San Marino

Sweden

USADisclaimer 2

Vatican City

Vietnam

 

ArgentinaDisclaimer 2

CanadaDisclaimer 2

Croatia

Czech Republic

Egypt

India

Indonesia

Israel

Poland

Portugal

Russia

Sri Lanka

Turkey

Ukraine

Included islands are: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Cayman Islands, Dominica, Grenada, Haiti, Jamaica, St Kitts & Nevis, St Lucia, St Vincent & Grenadines, Turks & Caicos Island.
  Turbo Cap
$30
Turbo Cap
$40
Turbo Cap
$50
Turbo Cap
$70
Turbo Cap
$100
Zone 1          
Receive calls while overseas (minsDisclaimer 7) 27 39 57 96 156
Call within country you're in (minsDisclaimer 7) 27 39 57 96 156
International call from country you are in (minsDisclaimer 7) 12 18 27 48 78
Send SMS or MMS 40 53 66 133 213
Zone 2          
Receive calls while overseas (minsDisclaimer 7) 27 39 57 96 156
Call within country you're in (minsDisclaimer 7) 18 24 39 63 105
International call from country you are in (minsDisclaimer 7) 9 12 18 33 66
Send SMS or MMS 40 53 66 133 213
Zone 3          
Receive calls while overseas (minsDisclaimer 7) 27 39 57 96 156
Call within country you're in (minsDisclaimer 7) 12 18 27 48 78
International call from country you are in (minsDisclaimer 7) 6 9 12 24 39
Send SMS or MMS 40 53 66 133 213
Zone 4          
Receive calls while overseas (minsDisclaimer 7) 27 39 57 96 156
Call within country you're in (minsDisclaimer 7) 9 15 21 39 63
International call from country you are in (minsDisclaimer 7) 3 6 9 18 30
Send SMS or MMS 40 53 66 133 213
Zone 5          
Receive calls while overseas (minsDisclaimer 7) 27 39 57 96 156
Call within country you're in (minsDisclaimer 7) 9 12 18 33 51
International call from country you are in (minsDisclaimer 7) 3 6 9 15 24
Send SMS or MMS 40 53 66 133 213
View Turbo Cap Rates

  Data Blaster
$30
Data Blaster
$40
Data Blaster
$50
Data Blaster
$70
Data Blaster
$100
Zone 1          
Receive calls while overseas (minsDisclaimer 7) 9 39 60 96 153
Call within country you're in (minsDisclaimer 7) 9 39 60 96 153
International call from country you are in (minsDisclaimer 7) 3 21 30 48 78
Send SMS or MMS 40 173 253 400 640
Zone 2          
Receive calls while overseas (minsDisclaimer 7) 9 39 60 96 153
Call within country you're in (minsDisclaimer 7) 6 27 39 63 102
International call from country you are in (minsDisclaimer 7) 3 12 18 30 51
Send SMS or MMS 40 173 253 400 640
Zone 3          
Receive calls while overseas (minsDisclaimer 7) 9 39 60 96 153
Call within country you're in (minsDisclaimer 7) 3 21 30 48 78
International call from country you are in (minsDisclaimer 7) 2 9 15 24 39
Send SMS or MMS 40 173 253 400 640
Zone 4          
Receive calls while overseas (minsDisclaimer 7) 9 39 60 96 153
Call within country you're in (minsDisclaimer 7) 3 15 24 18 30
International call from country you are in (minsDisclaimer 7) 2 6 12 39 63
Send SMS or MMS 40 173 253 80 128
Zone 5          
Receive calls while overseas (minsDisclaimer 7) 9 39 60 96 153
Call within country you're in (minsDisclaimer 7) 3 12 18 30 51
International call from country you are in (minsDisclaimer 7) 2 6 9 15 24
Send SMS or MMS 40 173 253 400 640
View Data Blaster Rates

  Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
Receiving a callDisclaimer 3 $1.00 $1.00 $1.00 $1.00 $1.00
Call within country you're inDisclaimer 4 $1.00 $1.50 $2.00 $2.50 $3.00
International call from country you're inDisclaimer 4 $2.00 $3.00 $4.00 $5.00 $6.00
FlagfallDisclaimer 5 $0.35 $0.35 $0.35 $0.35 $0.35
Send SMS or MMS $0.75 $0.75 $0.75 $0.75 $0.75

GPRS usage charge is $1.32 / 60 KB with a 22c Flagfall

As an Optus Pre-Paid customer, you can:

  • Access VoiceMail by calling 321 (international call charges apply) or SMS 'A' to 321 and VoiceMail will call you back (standard roaming charges apply)~
  • Check your balance – SMS 'balance' to 9999 (no charge)
  • Top-up using a credit card by calling 444 (no charge) or recharge online at any time
  • Plus for any assistance while overseas, you can call +61 2 8082 5678 (50c per call). For your convenience, all your overseas charges are deducted from your Pre-Paid account balance (MyCredit and MyBonusDisclaimer 10) in Australian dollars in real time!
    Please note that Optus Customer Care is open from 8am – 7pm (AEST) Mon to Fri and 9am – 5pm (AEST) on Saturday.
  • For your convenience, all your overseas charges are deducted from your Pre-Paid account balance (MyCredit and MyBonusDisclaimer 10) in Australian dollars in real time!

     

Important Information
GPRS may not be available in all countries or selected networks.

~ 321 SMS will trigger an outbound call from the VoiceMail system to the customer overseas. Customer will be charged standard roaming charges to send the 321 SMS and to receive this call.

View Terms and Conditions

Pre-Paid AutoRoam™ is automatically activated at the time of service activation unless requested otherwise. Existing Optus Pre-Paid customers need to arrange activation prior to travel.
The list of countries in each zone may be subject to change from time to time.
Eligible calls are any calls made or received outside Australia (excluding satellite calls).
Eligible calls are charged at the applicable zone rate.
Eligible voice calls made or received are charged in 60 second increments with a minimum call charge equivalent to 60 seconds.
Rates shown per minute. Eligible voice calls made to Toll Free numbers within the visited country will be charged at the applicable zone rate price for making a call in that country.
Pre-Paid AutoRoam™ rates are subject to change without notice, due to fluctuations in international currency exchange rates and changes to charges imposed by the overseas network.
Calls to premium rate numbers may vary according to the cost charged by the foreign network operator. Calls to satellite services while outside Australia are not available.
Text messages are charged at the applicable zone rate per message sent (up to a maximum of 160 characters).
GPRS services (uplink and downlink) are charged in different increments as follows:
- Browsing Optus Zoo via WAP: 60KB increments
- Sending and receiving MMS: 60KB increments
- Using your phone to browse the internet: 60KB increments
Optus makes no guarantee regarding the quality and availability of coverage or any services when roaming on an overseas network.
Available to Optus Mobile Digital Pre-Paid customers only.

Requires a GSM 1900MHz compatible (tri-band) mobile.
Requires a GSM 1900MHz compatible (tri-band) mobile.
Rates shown per minute. Eligible voice calls made or received are charged in 60 second increments with a minimum call charge equivalent to 60 seconds. If a received call is then diverted to VoiceMail because you do not answer or because your phone is busy, you will also be charged the international call rate for the applicable zone to divert the caller back to your VoiceMail box in Australia. To minimise the cost of receiving calls and VoiceMail, you may wish to set an "unconditional" diversion (divert all incoming calls) to VoiceMail so that your phone does not receive calls while travelling overseas.
Rates shown per minute. Eligible voice calls made or received are charged in 60 second increments with a minimum call charge equivalent to 60 seconds. Please remove any international dialling prefix when making local calls.
Applies to all voice calls made or received.
Per message sent up to 160 characters.
Minutes are based on an average call duration of 3 minutes. Charged in per minute increments. 35c flagfall per call applies.
Calls diverted to VoiceMail will be charged at the international rate for the applicable zone that you are in. For the purpose of calculating the charge of a call type, the location of the Customer's VoiceMail box is used not the Customer's location when making the call. Incoming number display may not be available in all countries. Incoming number display availability is dependent on the overseas carrier. ~321 SMS will trigger an outbound call from the VoiceMail system to the customer overseas. Customer will be charged standard roaming charges to send the 321 SMS and to receive this call.
Excludes Turbo Cap and Data Blaster, flagfall of 35c applies.
Selected plans (New Turbo Cap + Data Blaster) only.
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